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Terms & Conditions

Welcome to The Road to Odyssey Travel Services! By using our website www.theroadtoodyssey.com booking services, or making reservations through us, you agree to the following Terms and Conditions. Please read them carefully before using our services. These Terms and Conditions  govern your use of the website and services provided by The Road to Odyssey. By accessing and using the website, you accept these Terms and Conditions, as well as any additional terms that may apply to specific services or offers. If you do not agree with these Terms, please refrain from using our website and services.

​Travel Insurance

 

We strongly recommend that all customers purchase comprehensive travel insurance. Travel insurance can help protect you from unforeseen events such as cancellations, delays, lost luggage, or medical emergencies. Insurance is not included in the booking and must be purchased separately

 

 Liability Disclaimer

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  • Third-Party Suppliers: The Road to Odyssey acts solely as an intermediary between you and third-party service providers (e.g., airlines, hotels, etc.). We are not responsible for any actions, errors, or omissions by the third-party suppliers, nor are we responsible for the services provided by them.

  • Travel Risks: Traveling inherently involves risks such as delays, cancellations, accidents, or illnesses. We are not liable for any personal injury, property damage, or other travel-related issues arising during your trip.

  • Force Majeure: We will not be held liable for failure to perform or delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, pandemics, governmental restrictions, or other unforeseen events.

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Privacy and Data Protection

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We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

 

​Governing Law

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These Terms and Conditions are governed by the laws of South Carolina, and any disputes arising from the use of the website or services will be resolved in the courts of South Carolina.

 

 

 Dispute Resolution

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Any disputes related to these Terms and Conditions will first be resolved through mediation or arbitration. If a resolution cannot be reached, the dispute will be resolved in the appropriate legal jurisdiction.

Services Provided

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The Road to Odyssey offers a variety of travel-related services, including but not limited to:

  • Flight bookings

  • Hotel reservations

  • Vacation packages

  • Travel insurance

  • Airport transfers

  • Car rentals

  • Tour bookings

  • Travel advisory and consultancy services

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All services are subject to availability and are provided through third-party suppliers, including airlines, hotel chains, car rental companies, and tour operators.

 

 User Obligations

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By using our website or booking any services, you agree to:

  • Provide accurate and complete information when making reservations.

  • Ensure that all payments made through the website are valid and authorized.

  • Use the website and services only for lawful purposes and in accordance with all applicable laws and regulations.

  • Be responsible for your own travel documents, including but not limited to passports, visas, and other required travel documents.

 

​Intellectual Property

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All content on our website, including but not limited to text, images, logos, and trademarks, are the property of The Road to Odyssey or its licensors. You may not use any content from our website for commercial purposes without prior written consent from us.

 

User Conduct

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You agree not to:

  • Use the website in any way that may disrupt its functionality or infringe upon the rights of others.

  • Post or transmit any content that is unlawful, abusive, defamatory, or otherwise offensive.

  • Attempt to gain unauthorized access to any part of the website or its systems.

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Modification of Terms

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The Road to Odyssey reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated. It is your responsibility to review these Terms periodically.

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Booking and Payment Terms​

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  • Booking Process: To book travel services, you must provide all necessary personal and payment details. Once you complete your booking, you will receive a confirmation via email.

  • Payment: All bookings made through our website are subject to payment in full, unless otherwise specified. Payment can be made by credit card, debit card, or other payment methods accepted by our platform. All transactions are processed securely.

  • Pricing: Prices displayed on our website are subject to change without notice. Prices for services booked are confirmed at the time of booking. The prices are inclusive of applicable taxes, but additional charges, such as baggage fees, airport fees, or local taxes, may apply and are the responsibility of the customer.

  • Booking Confirmation: After your payment is processed, you will receive a booking confirmation. If you do not receive the confirmation within 24 Hours, please contact our customer support

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Cancellation and Refund Policy

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  • Cancellations: Cancellation policies vary by supplier (e.g., airlines, hotels, etc.). Cancellation fees may apply depending on the terms of the supplier’s agreement. Please review the supplier's cancellation policy at the time of booking.

  • Refunds: If you cancel your booking within the allowed time frame, you may be eligible for a refund based on the supplier’s refund policy. However, certain bookings such as flights, tours, and special packages may be non-refundable.

  • No Shows: In the event of a “no-show,” where you fail to show up for the booked service, no refunds will be provided.

  • Changes to Bookings: Changes to bookings may be allowed depending on availability and the supplier's terms. Any changes may incur additional charges

 

 

​Contact Information

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If you have any questions or concerns about these Terms and Conditions, please contact us at:

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